Orders generally take 2 to 3 days to arrive, depending on your location.

Currently, we only ship within Mexico.

Shipping costs are $100 for standard shipping and $200 for express shipping on purchases under $1,000. However, if your purchase exceeds $1,000, shipping is free.

Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment.

If your order arrives damaged or incomplete, please do not hesitate to contact us at web@nrcbikes.com or via WhatsApp at 442 254 4899

The warranties for our products depend on the brands we distribute and may vary in duration and coverage, generally covering manufacturing defects.

To request a warranty, contact us at web@nrcbikes.com and provide proof of purchase; products on sale are also covered, unless otherwise stated.

Please note that damage due to misuse or accidents is not covered.

The processing time for a claim may vary depending on the brand. If you have further questions, please do not hesitate to contact us.

Our exchange and return policy is adapted to the circumstances of each case.

If the product defect is attributable to us, we will provide you with a prepaid shipping label.

In the event that the reason for the return is due to a customer error (such as the wrong size or if you simply did not like it), a shipping label with a cost will be generated.

If you need more information, do not hesitate to contact us at web@nrcbikes.com

We accept a variety of payment methods for your convenience, including American Express, PayPal, MasterCard, Visa, and Mercado Pago.

This way, you can choose the option that best suits your needs when making your purchases.

To ensure you choose the correct size for helmets, clothing, and accessories, we recommend consulting our size guides available for each product.

Sizes may vary depending on the brand and type of item, so it is important to check the specific measurements before making your purchase.

If you have any questions about which size to choose, please do not hesitate to contact us for personalized assistance at web@nrcbikes.com or via WhatsApp at 442 254 4899

Take advantage of our amazing promotions and discounts! Visit our on-sale items page to discover a wide selection of products at special prices.

Stay tuned for our updates, as we frequently launch new offers so you can enjoy your favorite products at reduced prices. Don't miss out!

We offer dedicated Technical Support and Customer Service to ensure you get the most out of your products.

If you need help with installation, maintenance, or troubleshooting, our team is here to assist you.

You can contact us via our email web@nrcbikes.com or WhatsApp at 442 254 4899, and we will be happy to answer your questions and provide the support you need.

Your satisfaction is our priority.

Visit us at any of our branches:

NRC Bikes - Los Arcos
Address: 177 G, Calz. de los Arcos, Calesa 1A Sección, 76020 Santiago de Querétaro, Qro.
Hours: Monday to Friday from 10:00 to 20:00 | Saturdays from 10:00 to 18:00 Tel. 442 455 3834 and 442 234 7920

NRC Bikes - Jurica
Address: Blvd. Arco de Piedra 199 - 9 Col. Arco de Piedra, 76127 Santiago de Querétaro, Qro.
Hours: Monday to Friday from 10:00 to 20:00 | Saturdays from 10:00 to 18:00 Tel. 442 241 9454

NRC Bikes - San Juan del Río
Address: Río Extoras #1-Local 3, San Cayetano, 76806 San Juan del Río, Qro.
Hours: Monday to Friday from 10:00 to 20:00 | Saturdays from 10:00 to 18:00 Tel. 427 139 9431

NRC Bikes - Corregidora
Address: Av. Paseo Constituyentes #1690-L-10, 11 y 12, El Pueblito, 76900 El Pueblito, Qro. Hours: Monday to Friday from 10:00 to 20:00 | Saturdays from 10:00 to 18:00 Tel. 442 225 1668

We are here to help you find what you need. We look forward to seeing you!